Our History Thus Far

NIEUWSTAD ROAD FREIGHT is a professional, family run transport and industrial storage company that has been serving the needs of the SA transport industry for the past 50 years. We are an independent, specialist logistics company and we provide a flexible, customised service to meet the strategic demands and challenges of the industry. Collectively we have more than 50 years’ worth of experience, knowledge and expertise in all aspects of freight transport and Storage. As a result, we have developed the ability to think outside of our comfort zone when assessing which of our service and/or advice are best suited to the needs of each of our individual customers. We offer a top quality and reliable service that adds real value to our client’s business simply by doing what we do best-delivering cargo safely and in the shortest possible time, and the price conducive to the economic climate.

NIEUWSTAD ROAD FREIGHT specialises in full-package freight collections and distributions. Our logistics infrastructure includes Overnight cargo, Imported LCL cargo, Bulk shipments, FCL container loads as well as exports, Part loads and Break-Bulk, Hazardous cargo shipments, package Exports, destuffing, crating, specialized packaging and fumigation as well as servicing local and outlying delivery and collection areas and Botswana. We additionally offer a cross boarder service. In each case, our services are customised and tailored to suit the unique delivery requirements of each customer.

Our employees are our backbone of our company’s success, and we regard them as our most valuable asset. To nurture this key human resource, our management team creates a stable environment by playing a visible, hands-on role in our entire operation-day and night-while also piloting the company towards our core ethic of adding value to our customers ‘business. We develop our team’s potential for service and customer satisfaction by ensuring they create professional working relationship with our customers. Our skilled staff have been trained and mentored in all aspects of the business and are thus ready to assist our clients-corporate or smaller individual businesses alike-and to offer the benefit of their expertise. Our formula for success entails the common-sense approach of encouraging our staff to commit to providing proper service to our clients, to achieve their personal goals and honour their commitments and last but not leased to be dedicated to the future success of the company-which in the end, translates into their own success as well.

Our industry is in a state of constant flux. To cope with this, Nieuwstad Road Freight uses continuous reinventions to adapt by being innovative and service –driven as every day brings new challenges to overcome and obstacles to climb. At NRF we are ready for GROWTH, poised to take advantage of fresh opportunities and we are fully geared to support and sustain the huge potential for economic growth in our industry sector.

Most important of all: we are not a faceless, indifferent corporation: we are real people. When you talk to us, you can rest assured we will listen and we will respond. We will get the job done to your full satisfaction, that is why we say the “THE SKY IS OUR LIMIT’’.

NRF is an affiliated member of the Road Transport Association and ISO 9001 Certified.

Mission Statement

VALUES & MANAGEMENT COMMITMENT

In the running of our business, we strive to uphold the following values and principles. NRF assumes a leadership stance based on pride of ownership. The way we interact with our staff, our valued customers and potential business partners must exclude confidence and conviction. The NRF Brand Value relies on commitment and co-operation by people throughout the organisation-there actions, attitudes, perception, ideas and constant input, feedback and confidence in the company. Ultimately how these are reflected to our customers- both present and potential.

DRIVING OPERATIONAL EXCELLENCE

Our ultimate vision defines who we are , Everything we do flows from this vision. We do not just happen to be a business that provides a logistical service- it is just what we are all about. Our vision is all about meeting our customers’ needs and this is reflected in our constant commitment to customer service and satisfaction of our culture of “GETTING THE JOB DONE RIGHT’’ Our Ultimate AIM is to get the best possible fleet usage through proper planning and to ensure that the organisation is correctly fleeted at all times. To ensure each and every compliance based on pre-determined service level agreement and to ensure the ongoing monitoring of these agreements. To ensure each and every operational process is completed: SAFETY,As cost-effectively as possible, On time. Immediate reaction to customer queries at branch level through customers service agents, Document and record any non-compliance or deviations on our part and start immediate corrective action to ensure continual improvement.

BUSINESS CHALLENGES

Up to date modern business leaders must address many challenges head on and opportunities in a supply chain environment, including-Developing operations and strategies to improve the overall efficiency-Generating savings and improving productivity by embracing new strategies and technologies-Paying meticulous attention to all aspects of planning, sourcing and logistics to drive down costs and improve performance-Create an operational foundation for future growth, capacity and flexibility-Building a sustainable supply chain while improving efficiency and profitability-Driving highly flexible and responsive operational environments NRF strategy is to consolidate its good customer relationship and client services by making timely deliveries, hiring the best possible drivers and offering genuinely completive rates. We handle our trucking operation hands on at all times.

DELIVERY

We are accountable-WE DO WHAT WE SAY, Our action speaks loader than words. We act with full confidence, we like to win, we push ourselves to ever greater levels and we settle for no less than the best. We understand our clients’ needs and offer products, service and innovative thinking that lets our clients enjoy success because of our exciting approach. Our inspiration is contagious and we have the staff creativity to help our people achieve their goals and our motivation and enthusiasm inspires others to succeed.